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user guide/ご利用にあたって
Japanese here 
 Procedures for entry to the First Server Center



When entering the Server Center, please take the following steps.

  1. Please notify us of your entrance through the direct line at the reception in the lobby on the first floor of the building.  After that, proceed to the entrance of the Server Center in the 1st basement. If the building entrance is closed, call the reception of the Server Center at 03-5207-6870.

  2. Just before entering, present your admission card and identification card.

  3. Please reconfirm the operations that you confirmed with us earlier. If you need to have the surveillance system off, tell us on that occasion.

  4. You will receive an ID holder at the reception. Please put your admission card in the holder and wear it so that it can be seen easily while you are in the Server Center. (If you have someone with you, we will provide him/her with an admission tag. Make sure that he/she wears the tag so that it can be easily seen.)

  5. The person in charge of reception at the Server Center will unlock the corresponding rack.

  6. When you leave the room, please notify the Server Center receptionist that you are leaving, and take necessary procedures. (Return the ID holder and your companion's admission tag to the receptionist.)


■ General Directions

  • Please put your admission card in the card holder you receive at the reception, and wear it so that it can be seen easily while you are in the Server Center. (Also make sure that your partner wears his/her admission tag in the same manner.)

  • Please make sure to return your card holder and your partner's admission tag to the reception when you leave the Server Center.

  • When you wish to go outside of the building, make sure to notify the receptionist in advance.

  • Several customers may be in the Server Center at any given time, so please try not to disturb others by talking loudly, etc.

  • You cannot stay in the Server Center without leaving for two consecutive days. Please take necessary procedures to leave at the end of the day and re-enter at the reception on the next day.

  • Please do not smoke, eat, or drink in the Server Center.

  • You cannot bring dangerous objects, etc., into the Server Center.


■ On sending back items, etc

  • If you wish to send items to your residence, we can send them to you c.o.d. (You will be charged for the cost). Please request shipment at the Server Center Reception.


■ No Photographs, No Video

  • Visitors are strictly forbidden from taking photographs, shooting video, etc., while in the Server Center.
    Exception: you are permitted take photographs, etc., within the rack you use. However, please notify us in advance when you plan to do so.


■ On custody and lending of items

  • We will not keep any of your items that cannot be stored in the rack (related equipment, manuals, empty boxes, etc.). If you have such items, please take them with you when you leave.
  • If you wish to borrow items, ask at the reception.


■ On disposal of unnecessary items, etc.

  • If you have empty cardboard boxes that you don't need anymore, please don't leave them at the Server Center. Fold them up and bring them to the reception, and we will dispose of them for you.

  • If you have inflammables, wooden boxes, etc., please take them with you or have them sent back to you using a home delivery service.  We will not dispose of these items for you.

  • If you have any questions about this, please ask at the reception.

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